FAQ

WHERE IS BITE CLUB BAKED GOODS LOCATED?: We currently do not have a storefront but our baked goods are available at Graze Nashville daily as well as our other retail partners. We are at East Nashville Farmer’s Market every Tuesday evening and Richland Park Farmer’s Market on Saturday mornings. Follow us on Instagram for updates.

WHERE DO I PICK UP MY CUSTOM CAKE ORDER?: All orders will be picked up at 2195 Nolensville Pike, Nashville, TN 37211 unless otherwise coordinated. Please check your email for specific pick up instructions.

CAKE CARE: While your cake is made to last, it is still soft, fluffy, and sensitive so it must be handled with care! Once a cake leaves the Bite Club kitchen and is in your hands, we are not liable for damage.

To best care for your cake:
1. Place cake in your trunk or on the floorboards of your car, with your air conditioning on. DO NOT place the cake in your lap or car seat.
2. Cover your cake if you have leftovers!
3. You can freeze your cake for a week (some people freeze it for up to a month) in order to enjoy it later. We recommend letting it thaw for at least 8 hours before taking a bite.

CAKE SHELF LIFE?: Our cakes are baked to order and meant to be consumed immediately. Once you receive your cake, the cake can be left in its box for up to two days. That being said, leaving it two days or longer risks the cake sagging or allowing some bulging in between the layers. The best way to store your leftovers is to store them in an airtight container in your freezer.

GLUTEN-FREE?: Our cakes and cookies are not gluten-free unless requested. We get a lot of requests for gf and are happy to make those adjustments with your cake orders.

NUT ALLERGIES: The majority of our cookies are nut free but all cookies are baked in the same facility. We do sanitize our equipment before and after each use, but there is always a risk of cross contamination. Our Gluten Free cakes are commonly made with almond flour in the blend, unless otherwise requested.

SOY FREE?: Our cakes and cookies are not soy free. 

NUTRITION FACTS: As a very small business, we do not have the resources to obtain nutritional information for labels.

INTERESTED IN WHOLESALE OR CATERING? We can cater any event or party. To inquire more about wholesale or catering please send an email to allison@biteclubbakedgoods.com

RETURN/REFUND POLICY: As stated previously, once a cake leaves our kitchen, we are not liable for any damage that may occur during transportation or otherwise. Refunds will only be given if there was a compromise in the quality of your product.

If your question was not answered above, please email us at hi@biteclubbakedgoods.com

Be sure to follow us on Instagram and Facebook for updates!